Alpha tester rewards were granted for anyone who played before Closed Beta started on August 13th, 2024. If your account was created on August 13th, 2024 or later we will be unable to grant you these rewards.
Check out our Twitch Drop FAQ here.
How to find your Steam ID Steps:
Your Steam ID is a 17 digit number that can be found in your desktop Steam app.
- Go to your profile icon in the top right corner.
- In the drop-down menu select "Account Details".
- Your Steam ID will be visible under your Steam username.
How to find your Spectre Account ID Steps:
In Spectre go to the Social Tab, then choose INVITES, click on COPY ACCOUNT ID TO CLIPBOARD, then paste the result here.
- Launch Spectre and open the Social Tab.
- Select INVITES.
- Scroll to the bottom and click on COPY ACCOUNT ID TO CLIPBOARD, then paste the result here.
A common reason purchasing doesn't work is the Steam Overlay not being enabled. Follow this guide to enable this setting. If it still doesn't work please hit us up and we will investigate.
All purchases are completed through the Steam Store and you will need to reach out to Steam Support to request a refund. We do not have the capabilities on our side to process refunds for purchases made on the Steam Store.
Check out our Troubleshooting Launching Issues article and see if that helps answer your question. If you are crashing at launch it is most commonly either VBS needs to be disabled or your PC doesn't meet our Minimum Specs Requirements.
Check out our Troubleshooting Launching Issues article and see if that helps answer your question. If you are crashing at launch it is most commonly either VBS needs to be disabled or your PC doesn't meet our Minimum Specs Requirements.
Our Troubleshooting Performance Issues guide might be able to help you out. Most common issues we see are either 3rd party conflicts or high polling rate mice dropping FPS.
Check out our Troubleshooting Connection Issues guide for some basic troubleshooting steps. If you can't connect to our servers at all try a VPN and see if that helps out.
Check out our Troubleshooting Crashing guide for some basic troubleshooting steps. If the guide doesn't help you out please attach a screenshot with the crash dialogue message + what you think caused it to occur.
Check out our Installation Issues guide for some basic troubleshooting steps. If you are seeing a can't find game executable error check our guide on how to fix that one.
We use Vivox for voice and text chat. Check out the Player Troubleshooting guide for some basic troubleshooting steps. If you are never able to connect to the platform this is mostly likely an issue with your firewall blocking the connection or you are in a restricted country that doesn't allow VOIP software(like Egypt).
Bug reports can be created on our bug reporting site. Check out this Reporting Bugs To Us guide on how to create and write up these bugs for us. If you are unsure if the issue you are encountering is a bug or something that can be troubleshooted please go ahead and submit a ticket and we will help out.
Reminder that you can report during the match to help train our automated systems. If you forgot to report a player, please continue filling this form out and provide any evidence you have.
Video clips or screenshots are extremely helpful for us